CAINIAO

CainiaO is a third-party end-to-end logistics service platform established by Cainiao Network, a subsidiary of Alibaba, mainly serving communities and campuses. This platform provides a variety of services including express delivery storage, community retail related delivery, self pickup, on-demand door-to-door, group buying, recycling, laundry, etc., aiming to provide consumers with convenient and diversified logistics and life services.

Introduction to CAINIAO

The CainiaO APP (formerly Cainiao Hong Kong APP) was developed by Cainiao Network, a subsidiary of Alibaba, and supports package consolidation on large online shopping platforms such as Taobao, Tmall, Pinduoduo, and JD.com.

Easy consolidation and clear management of cross-border online shopping packages anytime, anywhere! Covering the markets of Hong Kong, Singapore and Malaysia, including the air and sea freight consolidation routes from Chinese Mainland to Hong Kong, Singapore and Malaysia.

Features of CAINIAO

Jiyun Worry free - Buy Taobao products to your heart's content, cross platform online shopping is effortless

Convenient and Quick - Automatically Import Taobao and Tmall Orders

Late arrivals must be compensated - compensation for exceeding the promised time limit

Compensation for lost or damaged packages - protection for lost or damaged packages

advantage

Minimalist experience

Convenient and direct access to the consolidation entrance

Support for search and query, making package management easier

Search more, search faster

Real time tracking of package status

Clear classification at a glance, efficient and convenient combined payment

The consolidation has covered 6 regions

New consolidation transportation from mainland China to Japan and the United States

Mainland China to Hong Kong and Singapore Malaysia consolidation routes

Multiple payment methods available

Increase AlipayHK payments in Hong Kong

New Credit/Debit Card Binding Payment

Automatically import Taobao orders

No additional information is required to complete the order import

Latest features

1. Merge "warehouse address" and "package registration" into "de consolidation", which makes it more convenient to place orders through consolidation;

2. The package list has been upgraded, and the entire domestic and overseas process can be tracked and queried, making package management clearer;

3. The homepage has added search capabilities, making package inquiries easier.