My-MCI app

ntering the world of mobile communication, Mobile First has found a way to be innovative. In My Mobile System provides users with an extensive range of services they can manage using their mobile devices.

MyMCI app provides services to every subscriber online and has a dedicated website. Users can view and manage their desired services from the mobile app or website. The app also has an option that allows users to increase credit to avoid interruption of the temporary period temporarily. Users receive a bill with information about the service type, price, and payment history. It also offers emergency phone charging during an event such as a typhoon.

About My MCI app

Always Fast, Simple, and Accessible with "My MCI"

Welcome to the exciting world of My MCI! This app brings together all the services that MCI(Hamrah-e-Aval) offers to its subscribers. From now on, you no longer need to memorize shortcodes or search for them online. With My MCI, activating services and packages is quick and easy. The latest version of the app not only resolves reported issues and bugs, but it also makes accessing various services more convenient, allowing you to pay bills and top up your balance with ease. In addition, My MCI gives you access to combination packages, special companion packages, and a wide range of communication services.

Services Offered in My MCI

View bill details and make payments

Option to pay bills in installments, view payment history

Check balance and top-up credit for prepaid SIM cards

Buy, view, and manage all active packages

Receive usage summaries and detailed call logs

Transfer credit between postpaid and prepaid lines

Convert a prepaid SIM card to a postpaid one

Activate or deactivate a line, and transfer SIM card ownership

Purchase modems and SIM cards

Activate or deactivate internet usage on pay-as-you-go tariffs

Enable or disable roaming and failed call services

Activate or deactivate promotional and informational SMS services

Manage and activate voicemail

View nearby service centers, check internet coverage on a map, and test internet speed

Participate in promotional plans such as birthday gifts, expedited payment rewards, and seasonal giveaways

Join the customer loyalty club and enjoy exciting and attractive incentives

Manage active user sessions

Why My-MCI ?

Experience the excitement of sports prediction right from your device with MyMCI, an innovative mobile application designed to intensify your engagement with the world of football. Join the Asian Nations Cup prediction league, where you can showcase your foresight and knowledge of the game, earning points that could lead to substantial rewards.

Upon joining the league through the app's 'incentive plans' section, you stand a chance to win exceptional prizes, such as PlayStation 5 game consoles, cash awards measured in millions of tomans, smartwatches, high-end smartphones like the Galaxy Z Fold 5, and exclusive SIM cards with unique codes. Additionally, by engaging with digital business learning modules, you open up even more opportunities to collect points.

The full suite of capabilities includes comprehensive service management for subscribers. Effortlessly manage profiles, SIM cards, and packages, and handle billing details with the convenience of instant payments or installment plans. The ability to top up your account to prevent service interruption, especially when roaming internationally, ensures seamless connectivity wherever you are.

The app offers an emergency umbrella service for uninterrupted calls and charging, access to youth and women-specific recharge types, and a history of purchases. Active package management, incentive plan participation, and customer club membership with exciting offers bring additional value to your experience on the platform.

Furthermore, users can perform credit transfers, purchase modems and SIM cards, control line connections, and adjust various service abilities such as roaming or content services. Utilize the interactive map for service office locations and internet coverage insights, complete with speed testing capabilities.

Need assistance? Comprehensive support options including live chat, SMS, and email are available. Participate in surveys, offer feedback, and manage sessions with enhanced security through biometric system access.

Dive into a game that not only fuels the competitive spirit of sports fans but also simplifies the complexities of mobile service management, all in the palm of your hand. With MyMCI, you are more than just a spectator; you become a part of a rewarding mobile ecosystem.